Servicing


Why choose FlowCEL to service your flow cytometer?

  • Experienced engineers- Our highly skilled and experienced engineers are drawn exclusively from the flow cytometry community. We are all former flow core facility managers and trained field service engineers.
  • Fast response - FlowCEL offer customers direct contact with our engineers by telephone or email to minimise delay in receiving instrument support. Guaranteed response times are available in the UK.
  • Cost-effective - Low overheads allow us to provide excellent-value, comprehensive, customer-focused service and support throughout the UK and rest of Europe.


We offer three levels of service cover on analysers and sorters.

Premium (UK, ROI and NL only) - All labour, parts and travel for unlimited callouts, plus two preventative maintenance visits per year and guaranteed response time.

Value - All labour, parts and travel for two callouts per year, plus two preventative maintenance visits per year

PMI - Two prevenative maintenance visits per year including travel, labour and parts

We are also happy to quote for one-off service, trouble shooting and repair visits throughout Europe. 


Instruments Supported

LSR Fortessa

LSRI & LSR II

FACSCanto A & FACSCanto II

FACSCalibur, FACSCan & FACSort

FACSAria I, II & III

FACSVantage

HTS Plate Loader

Cytek AMS Plate Loader

Cytek xP & DxP upgraded instruments


© Cytometric Engineering Ltd, 2015